Insurance claims can be overridden to bill individual lines to the patient or to write them off. The Override drop-down in each line in the charge entry screen is used for this purpose. By default, the Override value is set to None, indicating that no specific override has been applied to the line. As a result, the line inherits the same status as the overall encounter.
1. For example, to override line 3 (procedure 97018) to patient payment, select the override status as BILL_TO_PT.
2. Once the charge is posted, the encounter line 3 (97018) will be billed to the patient, while other lines will be billed to PR (as indicated in the status at the bottom).