USIO Payment Gateway Error Codes and The Fix* The list below is for all of the credit card error codes and how to fix them. If you receive the approval or success, it will mean “00” (code for a successful transaction), and typically, no action is required, and a payment for the charge will be […]
Category: Payments
Payment Entry
Highlights Payment Entry and editing are done through the Payment Master screen. * Insurance and patient payments can be entered through the Payment Master. * The payment status and the accounting date (whether it is in an open or closed period) determine whether the fields are editable (see Table 2 below). * The Payment Master […]
Payment Search Screen
Payments Search Screen Overview The Payments Search screen in PracticeSuite allows users to efficiently locate payments and perform a variety of actions on them. From this screen, users can view, edit, apply, refund, bulk reverse, print, and email payments. The section below outlines the various search parameters and available options within this screen. Select Payments […]
Reverse Payment
The payment reversal is done when payment is mistakenly applied to an encounter line. The reversal process reverses the amount back to the parent payment. The button in the charge master is used for this purpose. The reversed amount will be reflected in the unapplied amount of the parent payment. To do payment reversal, follow […]
Collect Patient Payments from Scheduler
How to Collect Patient Payments in Scheduler Patient payments can be collected from the scheduler screen. Links provided in the scheduler help in collecting a payment from a patient upfront by cash, check, credit card, or through EFT Pay. There are two ways to process a payment from the scheduler. Method-1 A.1. Click on the […]
Refund Payment
Refund Scenarios 1. A refund is performed in situations when the payer intends to take back the amount paid to the practice partially/fully. 2. Practices also have the option to record refunds of credit card transactions without actually refunding the amount. While doing refunds of credit card payments, select payment method other than credit card […]
Void Payments
Void Payments To void a payment entry, follow the steps below. 1. From the Payment Search screen, use appropriate search parameters to search for the payment. 2. Click on the payment to be deleted. This takes us to the Payment Entry/Edit screen. From the status drop-down, select VOID and then save the payment; the payment […]
EMV-Enabled Credit Card Terminals
Enhanced Payment Options with EMV-Enabled Terminals Our Practice Management software permits Credit Card payments through EMV-enabled terminals. This is in addition to the USB swipe machine feature already integrated with the system. Setup Multiple terminal IDs set up for each practice can be done through the ‘Payment Gateway‘ tab in Set Practice Options screen; see Image […]
Credit Card Payment & QuickPay from Patient Portal
Payments from Patient Portal Through the credit card payment functionality, patients can view statements online and pay their outstanding balances from the portal. The system will create a payment entry in the billing module. Credit card payment functionality for the patient portal is an add-on service. Please contact Sales/Support for more details. This article explains […]
Save a Credit Card & Use it For Future Payments
How to Save a Card and Use It for Future Payments Practice Management System permits the retention of credit card information so that it can be used for future payments. The following are important points regarding this. A. Card save facility is available only for patient payments. B. Saved cards of a patient can be […]