Category: FAQs – Charges & Claims

Q: Why is the patient’s address no longer appearing as the service location on claims with POS codes 14 or 10? A: With the latest system update, POS codes 14 and 10 will no longer use the patient’s address as the service location on claims. When either of these POS codes is selected, the system […]

Q: Why am I receiving an alert message when billing procedure code 99483, along with certain other procedure codes? A: A new claim validation rule has been implemented to ensure proper billing compliance. The system will trigger an alert if procedure code 99483 appears on the same claim with any of the following codes: 99341, […]

The absence of the eligibility payer ID in the insurance master may be the cause of this. Proceed to Insurance Master and enter the eligibility payer ID.

For a complete list of Trizetto rejections, their explanations and possible provider actions, click here.

1. What is the main purpose of XSuperbill screen? XSuperbill is used for bulk processing of charges imported from integrated EHR Systems to PracticeSuite. 2. How can you do bulk processing of charges imported from integrated systems through this screen? Use adequate filters to list the charges. Select the needed charges from the listing by […]

Go to Charge Master. Search and select the patient and choose the appropriate DOS from the Encounters section. Against the intended procedure code lines, change the status from BILL_TO_PR to BILL_TO_GR and click on Save Line.  

The Rendering Provider field is populated with the Physician Name.

To learn how to print electronic claims to paper, visit here. If you would like to know how to print paper claims, click here.

Notes entered in the collection manager will be captured in the line activity but it does not get captured on the claim.

Notes entered in collection manager can be seen under Line Activity in Charge Master and in Insurance Aging Report from Report Central under Aging.