Category: Collections

The Work Queue Home Screen About Work Queue The work queue is primarily used as a workflow management tool to follow up on claims and charges. The work queue has charges and claims categorized according to various functions. The workflow management in the Work Queue can be either manual or automated. In manual mode, claims […]

Rank Based KPI Rank KPI Workqueue assigns a rank automatically to open insurance claims based on defined payer thresholds and time left factor for prioritization of claims follow-up.  Like Collection Manager, claims get pulled to the queue and are assigned to the user’s worklist for follow-up and action. The ranking is driven by predefined payer […]

Collection Manager is an interface provided by our Practice Management software to enable easy and consistent follow-up on accounts receivable. It helps the Accounts Receivable follow up on a claim at regular intervals until the claim is closed. Thus, the Provider Collection increases while reducing provider expenditure on claim processing. Key Points to Note * […]

Claims which have line sub status as ‘DENIED’ or a denial category code set while posting the claim are considered denied. Such claims are placed in collection manager in order to rectify them and rebill them to the payer. Select Collection manager from the main menu to open Collection Manager screen as in Image 1. […]